2022-03-20

Handle inbound telephone calls via Azure Communication Services

Is it possible to receive a PSTN telephone call with Azure Communication Services?

All the docs and the demos talk about initiating a call to a known number.

My use case is that somebody rings a phone number from their mobile phone (PSTN) and I want to be able to handle the call.

I cant find any documentation that discusses this or how to do routing! For example, which route the call to a particular agent.

Have I missed something? Any thoughts?



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