• Automates manual order and exception handling tasks and system interactions
• Graphical work? How management tools enable end users to rapidly create and confgure processes, business logic, ordering screens, and data models
• Integrates easily with other systems through XML/JMS/EAI interfaces
• Pre-built service-specic data and How templates minimize implementation costs/timeframes
• Fully web-based, intuitive front end supporting guided order entry and negotiation
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