Company Name: Genisys Information Systems India Pvt Ltd
Job Location: Bangalore
Job Role: Customer Care Executive
Qualification: Any Graduate
Experience: 0 to 1 Years
Apply Mode: Walkin
Skills: Good communication skills
Job Description:
Urgent Opening Customer Care Executive
We are hiring for All Under Graduates , PUC and All Graduates are also welcome to apply
Spot selection interview process Only 2 HR round of Interview
Salary: 10000 to 16000
Good Communication Showcase good oral and written communication skills, listens and clearly presents information, fosters two-way communication
Basic computer skill
Technical skills- Basic terminology in terms of Hardware, Software and Services
Market intelligence- ability to gather information through web research.
Follow up/nurturing of leads with customers till closure. Responsiveness to internal/external customers.
Minimum 1 yrs experience in voice process
6 days working a week with predominantly day shifts {For female only day shift}
Skills Required:
Technical skills- Basic terminology in terms of Hardware, Software and Services
Market intelligence- ability to gather information through web research.
Follow up/nurturing of leads with customers till closure. Responsiveness to internal/external customers
Selection Procedure:
Spot selection interview process Only 2 HR round of Interview
Mandatory Documents:
Updated Resume Copy.
Any Government Identity Card.
Passport Size Photographs.
Contact Person: Santhosh
Contact Number: +91-7899224440
Date of Walk-in: Sep 23, 2017 - Sep 30, 2017
Time of Walk-in: 10:30 AM
Walk-in Address:
Genisys Information Systems India Pvt Ltd,
Tower C, 11th Floor 2nd Gate Prestige Shanthiniketan ,
Sadarmangalara, Hoodi Village White filed,
Bangalore, Karnataka - 560048
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Company Name: Groupon Shared Services Pvt Ltd
Job Location: Bangalore
Job Role: Customer Service Representative
Qualification: Any Graduate
Experience: 0 to 4 Years
Apply Mode: Walkin
Skills: Good communication skills
Job Description:
Respond to email and chat from our current and future subscribers, ranging from simple usage questions to unique circumstances that come up with a specific offer
Be a first point of contact to handle and resolve customer complaints.
Resolve customer issues in a timely and consistent manner
Manage time and productivity to meet daily individual and team ticket targets
Stay current with knowledge of internal ticketing system, customer portals, back office databases, Groupon redemption procedures, and specifics around different types of merchant features
Identify and escalate issues appropriately.
Compose thoughtful and accurate messages or customize prepared responses to customer emails and chat
Research information and troubleshoot problems using available resources.
Skills Required:
Previous professional experience in a customer service capacity, preferably in a high volume, transactional environment Strong written and verbal communication skills
Skilled and eloquent in writing.
Strong communication and interpersonal skills.
Ability to work under pressure and adapt quickly to adverse situations.
Experience in e-commerce or back office environment will be an added advantage
Comfort in a computer based role for up to 8 hours a day
Ability to work in any shift based on business needs.
Minimum Experience: Fresher - 2013, 2014, 2015, 2016,2017 / 0 - 4 Years experience
Details:
Title: Customer Support Representative & Sr.Customer Service Representative
Process: Non-Voice (Email & Chat)
Fresher Batch - 2013, 2014, 2015,2016 & 2017
Experience: 0 - 4 years
Communication: Excellent Verbal and Written Communication is mandatory
Work Timings: Night Shift -predominantly
Transportation: Cab Provided
Dress Code: Casuals
Work Envy: Flexible and Friendly
Work Location: Bangalore
Education: Any UG / PG should be completed
Notice Period : Immediate Joiners preferred
Mandatory Documents:
Updated Resume Copy.
Any Government Identity Card.
Passport Size Photographs.
Contact Person: Prakash
Date of Walk-in: Sep 30, 2017
Time of Walk-in: 8:30 AM to 2:00 PM
Walk-in Address:
Groupon Shared Services Pvt Ltd,
Gopalan Global Axis (IT SEZ) - 3rd Floor ,
G-Block, Road 9, KIADB Export Promotion Area , Whitefield, Opp Satya Sai Hospital,
Bangalore, Karnataka - 560066
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Company Name: Allsec Technologies Ltd
Job Location: Bangalore
Job Role: Customer Care Executive
Qualification: Any Graduate
Experience: Freshers
Apply Mode: Walkin
Skills: Good communication skill
Job Description:
We have an immediate requirement (Voice Process)
Good Communication Skills in English.
Fluent in any Two Languages (Tamil/ Malayalam/Hindi/Kannada)
Qualification: Any degree / II PUC Completed.
Shift Timings: Day Shift
Salary: Good Salary + Attractive Incentives
Note: Mention,HR Suganya on top of your Resume to identify the source.
Mandatory Documents:
Updated Resume Copy.
Any Government Identity Card.
Passport Size Photographs.
10th, II PU & All Semester Marks Card Photocopies
Contact Person: Suganya
Contact Number: +91-9176686916
.
Date of Walk-in: Sep 28, 2017 - Sep 30, 2017
Time of Walk-in: 11:00 AM to 5:00 PM
Walk-in Address:
Allsec Technologies Ltd,
Vinayaka complex ,
Residency cross road,Near Mayo Hall Bus Stop,
Bangalore, Karnataka - 560025
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Company Name: ACT
Job Location: Bangalore
Job Role: Field Technician
Qualification: Diploma,ITI
Experience: Freshers
Apply Mode: Walkin
Skills: Good communication skills
Job Description:
Responsible for 100% customer Service and maintenance of network element on field in the designated area?
Assume overall responsibility for ensuring 99.99% Customer Uptime
Ensure that BONU’s and BONT’s (Switches) in the network are maintained as per norms
Ensure support for timely connectivity for all the cross functional teams
Maintain the network database and submit the required report to the reporting manager on regular intervals
Attend customer complaints on field and give quality resolution within the TAT
Provide timely resolution of technical complaints through analysis/ trouble shooting
Monitor NMS through SMS/ mails and take appropriate action based on the events
Analyze repeat complaints and ensure implementation of corrective measures through escalations if required
Avoid Churn of customers through better service within the SLA or Commitment
Responsible for process adherence
Provide structured feedback to management to provide permanent solutions to improve service level
Skills Required:
Graduate/Diploma holder in any discipline
Hardware & Networking, MCSE and CCNA preferred
0-1 years of work experience
Hands on experience in Trouble shooting of Networking and Hardware
Selection Procedure: Face to Face Interview
Mandatory Documents:
Updated Resume Copy.
Any Government Identity Card.
Passport Size Photographs.
Contact Person: Chethan Shetty
Contact Number: 9164843016
Date of Walk-in: Sep 30, 2017
Time of Walk-in: 9:00 AM to 5:00 PM
Walk-in Address:
ACT,
1st floor, Golden Heights, Dr RajKumar Road, M Block ,
Rajajinagar,
Bangalore, Karnataka - 560010
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